Masters in Human-Computer Interaction
3.97/ 4.0 CGPA
January 2021- December 2022
Bloomington, IN, USA

Bachelors in Information Science & Engineering
~3.5/ 4.0 CGPA (63%)
June 2014- June 2018
Bangalore, KA, India

Lutron Electronics | Philadelphia
February 2023- Current

• Developed a design system adopted by 14 teams with over 15000+ inserts a week, streamlining design and delivering consistent user experiences across data-intensive applications
• Executed UX research for a groundbreaking all-in-one software by partnering with engineers and product managers to define both the long-term strategy and the short-term strategies.
• Ensuring that a team of 15 meets its sprint goals and delivers high-quality work as a Scrum Master for our Design System.

Lutron Electronics | Philadelphia
June 2022- August 2022

• Partnered hand-in-hand with a talented group of cross-functional peers to design impactful solutions for Residential Dealers to find and interact with content on Lutron's Lighting Control Institute (LCI).
• Iterated and tested the user experience at various stages of the design process with wireframes, 15+ flow diagrams, storyboards, mockups, and/or high-fidelity prototypes to improve positive feedback about LCI.
• Communicated product visions, and articulating
design decisions & trade-offs to partners & clients.

Salesforce | Remote
June 2021- July 2021

• Overhauled Salesforce’s Trailhead Live platform for a better user experience.
• Campaigned with key stakeholders and leadership to drive decisions and design directions.
• Forecasted several design solutions, prototyping and iterating based on quantitative/qualitative customer research and experimentation to deliver the best experiences

BETSOL
July 2018- December 2020

• Piloted the design team of 4 individuals to proactively collaborate with Engineering, and other cross-functional teams to iterate on designs resulting in a 37% increase in quarterly revenue.
• Fashioned human-friendly applications with User experience research and data while executing robust UI design using high-quality wireframes, mockups, user journeys, and cross-platform interactive prototypes for clients such as Dell, Avaya, and Kaiser Permanente. 
• Designed, Developed, and maintained 9 websites from conception to delivery on WordPress using HTML, CSS, PHP, and JavaScript and enhanced their visual design with pertinent SEO feedback and brand specifications.

ThinkInk
February 2015- December 2020

• Established and successfully ran my own design and printing business.
• Streamlined our sales by coming up with marketing strategies.
• Catered to several local businesses and custom requirements of clients

PenBound
January 2018- February 2018

• Planned, coordinated, and conducted user research to support experience improvement efforts, sharing results to support new service opportunities and design principles.
• Collaborated to co-conceptualize the user story.
• Designed and managed various visual presentations and graphics assets for pitches, web design, social media, and more.

Quiklo
August 2017- September 2017

• Developed dynamic marketing and sales materials in collaboration with the Product Marketing team.
• Directed and facilitated social media posts.

• UX Research
• Product Design
• UI Design
• Visual Design

• UX Design
• Graphic Design
• Wireframes
• Prototyping

• Photoshop
• Illustrator
• Premiere Pro
• InDesign

• Figma
• Procreate
• CorelDraw
• WordPress

• After Effects
• Lightroom
• XD
• Miro

• User & Stakeholder interview
• Usability Testing
• Cognitive walkthrough
• Stakeholder Diagrams

• Heuristic Evaluation
• Competitors analysis
• Contextual inquiry
• Affinity Diagram

• Literature Reviews
• Storyboarding
• Persona
• Optimal Sort